Hatten Hotel Melaka

Kenneth Chan

2 months ago

I recently stayed at Hatten Hotel Melaka and had a truly memorable experience. The room was beautifully designed, featuring a glass partition with roller blinds that cleverly separate the sleeping area from the TV and entrance area, offering both style and privacy. The bathroom was equally impressive, with elegant tiles and secure non-slip flooring. One small suggestion: it would be ideal if the hotel could provide a small plate at the basin to hold the soap they supply. Special mention must go to the hotel staff, who made our stay extra special: Alto Sky Lounge: Miss Amanda spent time sharing fascinating insights about Melaka’s food and culture while I waited for my guests. Mr. Fuad, the bartender, introduced us to the mock cocktail Bandung Panda Spriz, specially created for the 2026 Malaysia Tourism attraction. The drink was refreshingly delicious, reflecting his pride and sincere effort. Main Gate: Mr. Arifin went above and beyond in arranging transportation for my guests. He ensured everything ran smoothly and took joy in seeing my guests delighted when they found the iconic Beca waiting for them. He even assisted them onto the Beca and helped capture memorable photos. Beyond professional training, his warm, welcoming attitude clearly reflects local culture, pride, and genuine hospitality. Overall, Hatten Hotel Melaka combines elegant design, thoughtful amenities, and exceptional staff service. The team clearly takes pride in offering guests an authentic and memorable experience. I would highly recommend this hotel to anyone visiting Melaka.

Cecilia Chau

2 months ago

Highly recommend! Great value for the price. The staff was proactive enough to give us adjoining rooms for our group without a request. Rooms are clean, comfortable, and the 'standard' room is much larger than expected, featuring a nice living area. Great food nearby within walking distance, too!

Diana Phoo

5 months ago

The location of the hotel was excellent. It sits right beside two major shopping malls, which made it extremely convenient for me to shop and explore without needing transport. Jonker Walk and the river were also only about a 15-minute walk away, so most of the key attractions were within easy reach. The main lobby was impressive — spacious, high-ceilinged, and welcoming. However, for such a large lobby, I noticed there weren’t many seating areas available. When we arrived, all chairs were taken, which made waiting slightly inconvenient. On the positive side, the service was consistently warm and polite. The staff greeted us every time we walked past and even opened the door for us without fail. As for the room, it was clean and quite spacious, especially the bathroom, which was big and well-maintained. The only downside was a mild musky smell when I first entered, likely from the carpet. I had to use my own air freshener to make the room more pleasant. Other than that, the room was comfortable and suitable for rest.